Category: Forum Guidelines
We do not accept bad or insulting language or one will get banned.
We do not accept shouting or insulting others or one will get banned.
Our HQ timezone is GMT+2 (Oulu, Finland), therefore you might not get support immediately.
If you need immediate support, you can get our phone number from the top bar and drop us a iMessage, whatsapp message OR you can open a realtime chat from our main site.
Novaline Music is helping in the Forums and if there is a tight question, we will help him out. So far, he has done a grand job over there!
We will compile most common tackles in the Knowledge Base
Head down to registration page and create yourself an account with same email address you used to make your order. Once created your account, click edit profile and add your signature.
For fastest possible support, fill in your Computer, DAW, MIDI interface, Audio Interface and Synthesizer specs in you signature!
This makes it easier for us to help you out with your request or any other post you make 🙂
Follow the link here: https://help.mysteryislands-music.com/user-login/?action=register